Terms of Service – theTurtleRoom

Terms of Service

Sending payment indicates that you have read, understand, and agree with all these terms and conditions in their entirety.

Privacy Policy

TheTurtleRoom does not make your information available to third parties. However, occasionally, third parties are given access to our site for technical support reasons. Any information shared with us through site membership, tTR membership, or purchases on our shop will remain private. theTurtleRoom is secured with SSL through Comodo for the protection of your information.

Sales Tax

Sales Tax is due on any purchase by a Pennsylvania resident. In the case this tax is not collected at the point of sale, the Buyer is responsible for including Use Tax for these purchases on their PA state tax return.

tTR Shop

No returns on Bulk Food items. Any other tTR Shop products may be returned for full refund. However, the Buyer will pay shipping both ways. We offer multiple shipping services for your convenience. We consider our business day to end at 5PM ET. We will try to ship any orders paid for before 5PM ET the day after payment is received (however, we cannot guarantee this because tTR is not our full-time job). Most items in our shop can be shipped internationally.

tTR Shop Shipping

We will try to ship items as soon as possible. However, since this is not our full time job, sometimes it may take 2-3 days for an order to be shipped. In the case you choose USPS First-Class Package Service as your shipping option, we can NOT guarantee your order to arrive. Any orders shipped by USPS Priority Mail (which includes our “Item Rate” service) will be covered with shipping insurance. Most items in our shop can be shipped internationally.

Rack Designs:

theTurtleRoom and its staff are not liable for any errors during the construction of this rack or any injuries the builder may incur throughout the construction process. The builder/purchaser is wholly liable for any injuries to him/herself.

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