Frequently Asked Questions

What should I feed my turtle or tortoise?

This depends on the species. Please consult a care guide for the species in question. We have a number of care guides available in our Species Profiles Section. A commercial pellet is acceptable as a diet staple for many species of turtle and tortoise. For tortoises, especially hatchlings and juveniles, we soak the pellets in water for 60-90 seconds before feeding.

Staple Pellet Recommendations for:

Hatchling Turtles (hatching to approx. 6 months):
ZooMed Natural Aquatic Turtle Food – Hatchling Formula
Mazuri Aquatic Turtle Diet (soaked before feeding so they can take bites)

Juvenile Turtles (6 months to approx. 4 years):
Mazuri Aquatic Turtle Diet
ZooMed Natural Aquatic Turtle Food – Growth Formula

Adult Turtles:
Mazuri Aquatic Turtle Diet
ZooMed Natural Aquatic Turtle Food – Maintenance Formula
Aquamax Dense 4000 (for turtles with a largely herbivorous natural diet)

Tortoises:
Mazuri Tortoise Diet
Mazuri Tortoise LS
ZooMed Natural Grassland Tortoise Food
ZooMed Natural Forest Tortoise Food

How much should I feed my turtle or tortoise?

Like food selection, this depends on the species. Please consult a care guide for the species in question. We have a number of care guides available in our Species Profiles Section.

Do you ship outside of the United States?

No, we do not have import/export licenses and will not ship animals outside of the United States. No matter how often you ask, the answer will always be “NO”. However, most of the items in our shop can be shipped internationally.

How much is shipping to #####?

Please see our Terms of Service.

Can I get Saturday or Sunday delivery?

Please see our Terms of Service.

Care Questions?

Use our contact form, stop by our Facebook page, or visit the following forums: Turtle Forum or Tortoise Forum.